Spotify Glitches Out: Thousands of Users Report Outages Worldwide — But It’s Not a Hack, Says the Company

Tens of thousands of Spotify users around world report problems
Spotify: Tens of thousands of Spotify users around world report problems

(WE) — If you were mid-workout, vibing to your favorite playlist, or trying to focus during a study session on Wednesday morning and your Spotify app suddenly freaked out—yeah, you weren’t alone.

Thousands of Spotify users across the world reported issues with the music streaming platform early Wednesday, with everything from search malfunctions to total app freezes leaving folks seriously annoyed. The trouble started rolling in around mid-morning (Eastern Time), and by early afternoon, there were tens of thousands of complaints flooding social media and tracking websites.

“Something Went Wrong”—Yeah, No Kidding

Users first began noticing something wasn’t right when their search bar stopped working. Want to find a new artist? Nope. Hoping to look up that playlist you saved last week? Nada. The app would try to load and then simply crash or return a vague message that read, “Something went wrong.”

By around 8:45 a.m. EDT, Spotify finally acknowledged the chaos in a post on X (formerly Twitter), saying:

“We’re aware of some issues right now and are checking them out!”
@SpotifyStatus

Helpful? Kind of. Reassuring? Not really. But at least they were talking about it.

Not a Hack, They Swear

As outage reports exploded—especially on Downdetector, a platform that tracks service interruptions—some people began to speculate that the issue was the result of a cyberattack. The number of global reports surpassed 48,000 at its peak, with hotspots in the U.S., U.K., and several European countries.

Spotify quickly shut that rumor down, saying in a statement:

“We are aware of the outage and working to resolve it as soon as possible. The reports of this being a security hack are completely inaccurate.”

In other words: everyone chill, no one’s stealing your playlists (yet).

The U.K. Takes a Hit

Across the pond, Spotify users in the United Kingdom were among the most vocal. Reports of outages began surging just before 1 p.m. local time and peaked around 1:30 p.m. By 3 p.m., things were slowly improving, but tens of thousands were still affected.

Some said their app wouldn’t load at all. Others could play downloaded tracks but couldn’t access anything new. The search feature was basically dead in the water for a few hours.

One user posted on X:

“Spotify’s down and now I actually have to hear myself think at the gym. This is a nightmare.”

Another tweeted:

“I’ve had the same four songs on repeat for the last hour. HELP.”

Honestly, relatable.

So What Was Working?

Here’s the thing: Spotify didn’t go completely dark. Many users reported that their downloaded music—songs saved to their devices—still worked. But anything that required real-time data, like searching or browsing new music, was mostly kaput.

Spotify later said the issue with search had been resolved and that it was rolling out an update to users. So if your app’s still being wonky, make sure you’re running the latest version.

According to a statement given to the BBC, Spotify reps confirmed:

“The issue with search has been addressed. We are continuing to roll out a fix.”

Cool. So hang tight, and don’t delete the app in a rage just yet.


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Rolling Updates = Hope?

Spotify’s next move was to start pushing an app update aimed at fixing the problem. No word yet on how long that update will take to reach everyone, but based on user reports, it seems like the fix was rolling out unevenly. Some users said things were back to normal by mid-afternoon. Others were still dealing with sluggish load times or that dreaded “something went wrong” screen.

If you haven’t already, you might want to manually check the App Store or Google Play for an update.

Pro tip: Restart your app or reboot your phone. It’s not magic, but sometimes it helps.

No Word on the Cause

Here’s where things get a little annoying. Spotify hasn’t explained what caused the outage. Nothing about a failed server update, no mention of a glitch in the matrix, nada. Just the vague “we’re working on it.”

That’s fair, to a point. Sometimes companies need a bit of time to investigate before they announce what actually went wrong. Still, given the scale of the problem—millions of users potentially affected—it’s reasonable to expect some transparency soon.

And yes, Spotify has over 675 million users worldwide, so even a small blip in service creates a massive ripple.

Reactions: From Frustrated to Funny

Naturally, the internet reacted the only way it knows how: with memes, frustration, and lots of sarcasm. #SpotifyDown started trending almost immediately, with users sharing everything from angry workout selfies to quiet panic over “losing access” to their favorite background noise.

One user joked:

“Spotify’s down, I guess I’ll start humming my own background music for work.”

Another wrote:

“This outage better not be messing with my Wrapped data. I’ve got a reputation to uphold.”

Spotify Wrapped — that annual end-of-year music summary — is sacred to many users. So yeah, people were really feeling the pressure.

Spotify’s Outage History

While Spotify is usually pretty stable, this isn’t the first time it’s had a rough morning. In fact, Spotify experienced a major outage in December 2022, during which users around the world were logged out of the app without warning. That issue was later chalked up to a backend update gone wrong.

Earlier in March 2023, Spotify also went down briefly due to a server error—again affecting search and playback.

So, while the platform usually runs like a well-oiled machine, these hiccups are becoming a bit more frequent. Whether that’s due to the increasing complexity of features (like AI-generated playlists, podcasts, and video content) or just growing pains from having so many users, we can only speculate.

What Can You Do Next Time Spotify Goes Down?

Let’s face it: when your go-to streaming app bails on you, it can feel like the end of the world (or at least your mood). So what are your options?

Here are some quick hacks:

And Then There Was Tesla…

Oh, and as if Spotify’s morning wasn’t chaotic enough, news also broke that a self-driving Tesla hit a car and a sign… while the driver was sleeping. Wild timing, right? Some users half-joked that Spotify’s outage had forced people into naps behind the wheel. (Don’t do that, obviously.)

You can read about the Tesla incident here. Let’s just say tech isn’t having a great week.

Final Thoughts

Spotify’s outage on Wednesday was a big deal—not because apps never go down, but because of just how essential music streaming has become to our daily lives. Whether you’re working, commuting, or just trying to chill out, having your soundtrack suddenly yanked away is seriously disruptive.

Thankfully, Spotify appears to be getting things back on track. But if you’re still having trouble, keep your eyes on those updates and maybe take this as your sign to download some backup jams. You know, just in case.

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